logo

E-Business: Fundamentals of E-Commerce

Overview: E-Business: Fundamentals of E-Commerce is an introductory-level course designed to provide the student with a basic understanding of some of the fundamental concepts related to E-Commerce.

Table of Contents

Lesson 1: Overview of E-Commerce

Defining E-Commerce

History of the Internet and E-Commerce

Dispelling E-Commerce Myths

Why E-Commerce?

Lesson 2: The E-Commerce Domain

Customer Relationship Management (CRM)

Enterprise Resource Planning (ERP)

Supply Chain Management (SCM)

E-Procurement

Knowledge Management

Lesson 3: Facing Challenges in E-Commerce

Costs Involved in E-Commerce

Internet Transactions

Security Concerns

Staffing Concerns

The International Marketplace

Lesson 4: Achieving Goals in E-Commerce

Planning Techniques for Implementing E-Commerce Solutions

Evaluating Risk in E-Commerce Planning

Measuring the Success of E-Commerce Initiatives

Lesson 5: Developing E-Commerce Marketing Strategies

Internet Statistics: A Reference

Marketing Communications on the Web: A Reference

Marketing on the Internet: A Reference

Lesson 6: E-Commerce: Hardware, Software, and Service Providers

Identifying Software Involved in E-Commerce

Identifying Hardware Involved in E-Commerce

Identifying Service Providers Involved in E-Commerce

Close window